These terms cover the SOURems web platform for organisers. If you are looking for the terms of the SOUR mobile app, see the SOUR App Terms of Service .
Effective Date: 4 September 2026 Version: 0.4
Welcome to SOURems, an AI-powered end-to-end event management system operated by 413 Labs Sdn Bhd (Company No. 202601003992), trading as FOT Labs (“Company”, “we”, “us”, or “our”), a private limited company incorporated in Malaysia. These Terms and Conditions (“Terms”) govern your access to and use of our platform, website, and services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you may not access or use the Service.
For the purposes of these Terms:
“Organiser” means any business, company, or individual who registers for an account and uses the Service to create, manage, and run events.
“Attendee” means any individual who registers for, purchases tickets to, attends, or participates in events powered by the Service.
“Organiser Data” means all data, content, and information uploaded, submitted, or generated by the Organiser or Attendees through the Service, including event details, registration information, and attendee data.
“License” means the allocated capacity for ticket registrations and platform usage as agreed upon between the Organiser and the Company.
“Platform Fee” means the fee charged by the Company on ticket sales processed through the Service, as further described in Section 6.
“Ticket Proceeds” means the gross amount collected from Attendees for ticket purchases, including the ticket price and the Platform Fee paid by the Attendee, before deduction of any applicable charges.
“Sponsor” or “Exhibitor” means any third party that sponsors, exhibits at, or provides a booth or presence at an Organiser’s event, including any person who accesses the Service on that party’s behalf where such access is made available.
“Team Member” means any person the Organiser invites to access the Organiser’s account under any role or permission level.
“Public Pages” means any page, screen, or display generated by the Service that is accessible to Attendees or the general public, including registration forms, wayfinder maps, queue displays, check-in displays, and lucky draw screens.
SOURems provides an event management platform that enables Organisers to manage events, including but not limited to ticket registration, attendee check-in, email campaigns, vendor management, and event analytics. The specific features and functionalities available to an Organiser may vary based on the agreed scope of services.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
To use the Service as an Organiser, you must register for an account. You agree to:
Provide accurate, current, and complete information during registration;
Maintain and promptly update your account information;
Maintain the security and confidentiality of your login credentials;
Accept responsibility for all activities that occur under your account; and
Notify us immediately of any unauthorised use of your account.
Team Members. You may invite Team Members and assign them roles and permissions. You are responsible for every Team Member you invite, for the permissions you grant them, and for all activity carried out under their access. You must ensure each Team Member complies with these Terms, and you must promptly remove access for anyone who leaves your organisation or no longer requires it.
We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.
The Service is provided on a pay-per-event basis. Fees for each event shall be agreed upon between the Organiser and the Company prior to the commencement of services. The agreed fees will be based on factors including the scope of services, number of expected attendees, and License allocation.
Payment terms shall be as specified in the invoice or service agreement provided to the Organiser. All fees are quoted in Malaysian Ringgit (MYR) unless otherwise specified. The Organiser is responsible for all applicable taxes, duties, and charges imposed by any governmental authority.
All platform service fees paid by Organisers are non-refundable. This includes, but is not limited to, situations where an event is cancelled, postponed, or does not proceed for any reason. In the event of cancellation by the Organiser, no refund or credit shall be issued for fees already paid.
The Service does not automatically renew. Each event engagement is treated as a separate transaction, and continued use of the Service for subsequent events requires a new agreement and payment.
When Organisers sell tickets through the Service, all Ticket Proceeds are collected by the Company through our designated payment processor on behalf of the Organiser. The Company acts as a limited payment collection agent for the Organiser solely for the purpose of collecting and remitting payments.
The Company’s designated payment processor handles card data and PCI-compliant transaction processing. Organisers acknowledge that all Ticket Proceeds flow through the Company’s payment infrastructure and are subject to deduction of the Platform Fee prior to disbursement.
The Company charges a Platform Fee calculated as a percentage of each ticket sale, plus a fixed per-ticket charge where applicable. The applicable Platform Fee shall be communicated to the Organiser in the service agreement or invoice prior to the event setup.
The Platform Fee is paid by the Attendee. It is added to the ticket price at checkout and shown to the Attendee as a separate line item before payment. The Organiser receives the full ticket price; the Platform Fee is not deducted from the Organiser’s share of Ticket Proceeds.
No Platform Fee is charged on tickets issued at zero cost (RM 0.00).
Hold of Funds. All Ticket Proceeds collected by the Company on behalf of the Organiser are held by the Company (or its designated payment processor) until the conclusion of the relevant event. This hold is maintained to ensure sufficient funds are available to cover potential refunds, chargebacks, payment disputes, and other liabilities arising during the ticket sale period and up to the event date.
Disbursement Timing. Following the conclusion of the event, the Company will disburse the Ticket Proceeds (net of the Platform Fee, any applicable charges, and any amounts withheld in accordance with these Terms) to the Organiser within two (2) to four (4) weeks. The Company may extend this disbursement period where:
Outstanding chargebacks, disputes, or refund requests remain unresolved;
Additional verification of the Organiser’s identity, bank details, or transactions is required;
Required by law, regulatory authority, or our payment processors; or
The Organiser has unpaid invoices or other amounts owing to the Company.
Bank Transfer Fees. All bank transfer fees, remittance charges, intermediary bank fees, and any similar costs associated with disbursement to the Organiser shall be borne by the Organiser and will be deducted from the disbursement amount.
Organiser Responsibility. The Organiser is responsible for providing accurate and up-to-date bank account details for disbursement. The Company shall not be liable for any delay, loss, or misdirection of funds caused by incorrect, incomplete, or outdated bank details provided by the Organiser. Where a transfer fails due to incorrect details, the Organiser may be required to bear any reversal or re-processing fees.
Currency. Disbursements are made in Malaysian Ringgit (MYR) unless otherwise agreed in writing. Where disbursement in another currency is agreed, the applicable exchange rate and conversion fees shall be determined by the Company’s bank or payment processor and deducted from the disbursement amount.
Minimum Disbursement. The Company reserves the right to set a minimum disbursement threshold. Where the disbursable amount falls below this threshold, the funds may be held and combined with subsequent disbursements.
The Organiser is solely responsible for determining and remitting any applicable taxes, including sales tax, service tax, or any other governmental charges related to their ticket sales. The Company does not provide tax advice, and Organisers should consult with their own tax advisors.
The Organiser irrevocably authorises the Company to deduct, withhold, or set off from any Ticket Proceeds, held funds, or future disbursements any amounts owed by the Organiser to the Company, including but not limited to:
Platform Fees and any applicable taxes;
Refunds processed on behalf of the Organiser;
Chargeback amounts and associated fees;
Bank transfer fees and remittance charges;
Unpaid invoices for platform services or other charges;
Any other amounts owed to the Company under these Terms or any related agreement.
Where such amounts exceed the funds available, the Organiser shall remain liable for the shortfall, which shall be immediately due and payable upon demand by the Company.
Refunds for ticket purchases are subject to the refund policy set by each Organiser for their respective events. Organisers must set out their refund policy and a contact method in the event listing, and the policy will be displayed on the event registration page. The Company does not control and is not responsible for Organiser refund policies.
Attendees seeking refunds must contact the Organiser directly. The decision to grant or deny a refund rests solely with the Organiser.
Where the Organiser approves a refund, the Organiser issues it from the transaction dashboard in the Service, in full or in part, against the relevant order. The Company’s system then processes the reversal through the Payment Processor to the Attendee’s original payment method. The Organiser authorises the Company to process such refunds from Ticket Proceeds on the Organiser’s behalf.
Refunds through the Service only. All refunds must be processed through the Service and the Payment Processor so that the original transaction is reversed. Organisers must not refund Attendees by separate bank transfer or other means outside the Service. Such payments do not reverse the original charge, do not count as refunds under these Terms, and do not protect the Organiser or the Company from payment disputes on the original transaction.
The Platform Fee paid by the Attendee at checkout is non-refundable in all circumstances — including Attendee-initiated refunds, Organiser-approved refunds, partial refunds, refunds processed under Section 7.5, and event cancellation, postponement, or material change. A refund returns the ticket price (or the partial amount approved) only; the Platform Fee is retained by the Company in full.
The Platform Fee covers payment gateway charges, infrastructure costs, and administrative services that are incurred at the point of sale and cannot be recovered once a transaction has been processed.
The Organiser must state clearly in the event’s refund policy that the Platform Fee is non-refundable, and the Attendee is shown this before payment.
If an Organiser cancels an event, the Organiser is solely responsible for refunding the ticket price to Attendees in accordance with their stated refund policy and applicable consumer protection laws. Where Ticket Proceeds are still held by the Company, the Organiser authorises the Company to process such refunds from held funds. The Platform Fee is not refunded (Section 7.3). The Company shall not be liable for any refunds, damages, or losses arising from event cancellation.
Where an Organiser is unresponsive to refund requests, fails to process refunds owed under their stated policy or Section 7.4, or where the Company reasonably considers it necessary to prevent payment disputes or protect users, the Company reserves the right (but has no obligation) to process refunds to Attendees on the Organiser’s behalf and at the Organiser’s cost.
The Organiser is solely responsible for all chargebacks, payment disputes, and reversed transactions related to ticket sales for their events. This includes any fees, penalties, or administrative charges imposed by payment processors or financial institutions as a result of such chargebacks or disputes.
In the event of a chargeback, the Company is authorised to recover the chargeback amount, together with any associated fees, from the Organiser by:
Deducting the amount from pending or future disbursements to the Organiser;
Invoicing the Organiser for the outstanding amount; or
Any other lawful means of recovery.
The Organiser agrees to cooperate fully with the Company in responding to any chargeback or payment dispute, including providing documentation and information necessary to contest illegitimate chargebacks.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your internal business purposes in connection with organising and managing events.
Usage of the Service is subject to the License allocation agreed upon with the Company. This includes limits on the number of ticket registrations, attendees, and other platform resources. If actual usage exceeds the agreed License, additional fees may apply, and service may be restricted until the License is adjusted.
The Service includes a marketplace feature (“Marketplace”) that allows Organisers to discover and connect with third-party vendors, service providers, suppliers, and partners (“Marketplace Vendors”) relevant to event planning and execution.
Discovery only. The Marketplace is provided strictly as a discovery and listing directory. The Company does not facilitate, process, or participate in any transaction, booking, payment, or contractual arrangement between Organisers and Marketplace Vendors. Any engagement between an Organiser and a Marketplace Vendor — including communication, negotiation, contracting, payment, and delivery of services — occurs directly and exclusively between those parties, outside of the Service.
No endorsement. Listing of a Marketplace Vendor does not constitute an endorsement, recommendation, certification, or guarantee by the Company. The Company does not verify, vet, or warrant the qualifications, credentials, quality, safety, legality, pricing, or performance of any Marketplace Vendor or their goods and services.
Organiser responsibility. Organisers are solely responsible for:
Conducting their own due diligence on any Marketplace Vendor before engagement;
Verifying the Marketplace Vendor’s credentials, references, insurance, and legal standing;
Negotiating and documenting the terms of any engagement directly with the Marketplace Vendor;
All payments, deliverables, and dispute resolution arising from such engagement.
Disclaimer of liability. The Company shall not be liable for any loss, damage, claim, expense, or dispute arising from or in connection with any interaction, transaction, or engagement between an Organiser and a Marketplace Vendor, including but not limited to non-delivery of services, defective or substandard goods or services, misrepresentation, breach of contract, fraud, or the insolvency of the Marketplace Vendor.
Listing management. The Company reserves the right, at its sole discretion and without liability, to list, remove, suspend, modify, or refuse to list any Marketplace Vendor at any time, with or without cause or notice.
The Service allows Organisers to send email and WhatsApp messages to Attendees and contacts, including ticket delivery, reminders, feedback requests, RSVP collection, and marketing campaigns.
Consent and lawful basis. You are solely responsible for ensuring you have the lawful right to message every recipient. For marketing messages, you warrant that you have obtained the recipient’s consent where required and that you honour opt-out requests in accordance with the Personal Data Protection Act 2010 and any other applicable law. Transactional messages (ticket delivery, confirmations, reminders for events the recipient has registered for) may be sent without separate marketing consent.
Channel policies. WhatsApp messaging is provided through Meta’s WhatsApp Business Platform. You must comply with the WhatsApp Business Messaging Policy and Commerce Policy as amended from time to time, including template approval requirements and prohibited content rules. Email messaging must comply with applicable anti-spam standards.
Prohibited messaging. You must not use the Service to send unsolicited bulk messages, messages to purchased or scraped lists, deceptive or misleading content, or any content prohibited under Section 10.
Sending controls. The Company may impose sending limits, require template approval, delay, throttle, or suspend messaging, or terminate messaging access, where we detect spam complaints, high bounce or block rates, policy violations, or risk to the Company’s sender reputation or platform accounts, with or without notice.
Costs. Per-message or per-conversation charges levied by third-party channels (including WhatsApp conversation fees) may be passed through to the Organiser as specified in the service agreement or invoice.
No delivery guarantee. Delivery depends on third-party networks, recipient devices, and carrier or platform filtering. The Company does not guarantee that any message will be delivered, delivered on time, or read, and is not liable for non-delivery.
Liability. You are solely responsible for the content of every message sent from your account and for any complaint, claim, fine, or sanction arising from it.
The Service includes tools for managing Sponsors and Exhibitors, including sponsorship packages, entitlement and payment tracking, asset submission, and booth lead capture.
No party to sponsorship. The Company is not a party to any sponsorship, exhibition, or booth agreement between an Organiser and a Sponsor or Exhibitor. Payment tracking within the Service is a record-keeping tool only; unless expressly agreed otherwise in writing, the Company does not collect, hold, or remit sponsorship payments.
Sponsor access. Where the Company makes sponsor or exhibitor access available (such as portals for uploading logos and advertising artwork), the Organiser is responsible for every Sponsor or Exhibitor it invites, for the content they upload, and for their compliance with these Terms. Sponsor-uploaded content is Organiser Data for the purposes of Section 11.2. The Company may require Sponsors and Exhibitors to accept separate terms before accessing the Service.
Booth lead capture. Exhibitors may scan Attendee tickets at booths to record visiting Attendees. Data captured in this way is disclosed to the relevant Exhibitor, who becomes responsible for it as a data user in their own right. The Organiser must ensure that Attendees are given clear notice, before or at the time of scanning, that presenting their ticket at a booth shares their registration details with that Exhibitor, and must obtain any consent required by law. The Company is not responsible for an Exhibitor’s subsequent use of captured leads.
Sponsor content. The Organiser warrants that all Sponsor logos, artwork, and advertisements displayed through the Service — including on Public Pages and wayfinder ad carousels — are lawful, not misleading, and do not infringe any third-party rights.
The Service uses artificial intelligence to generate event reports, insights, recommendations, and related outputs (“AI Outputs”).
Advisory only. AI Outputs are generated automatically from your event data and are provided for informational purposes. They may contain errors, omissions, or inaccuracies. You must review and verify AI Outputs before relying on them or circulating them, and you are solely responsible for any decision made on the basis of an AI Output.
No warranty. The Company makes no representation or warranty as to the accuracy, completeness, or fitness for purpose of any AI Output, and Section 13 applies in full to AI features.
Ownership. As between the Organiser and the Company, the Organiser owns AI Outputs generated from its Organiser Data. The Company retains all rights in the underlying models, prompts, templates, and systems used to generate them.
Processing. Event data may be processed by third-party AI service providers as sub-processors, as described in the Privacy Policy. The Company does not use Organiser Data or Attendee personal data to train AI models.
Lucky draws. The Service provides a random-selection tool for prize draws. The Organiser is solely responsible for the legality of any draw, contest, or giveaway it runs, including compliance with the Common Gaming Houses Act 1953, the Lotteries Act 1952, and any licensing, permit, or disclosure requirement; for the draw’s terms and eligibility; and for awarding prizes to winners. The Company does not warrant that the tool meets the requirements of any regulated draw, and is not liable for any dispute arising from a draw.
Public Pages. The Service generates Public Pages hosted by the Company on the Organiser’s behalf, which may display Attendee names, seating, queue positions, sponsor advertisements, and other Organiser content. The Organiser is responsible for all content shown on its Public Pages, including advertising content and any personal data displayed, and must ensure such display is lawful and that Attendees have been appropriately notified. The Organiser warrants that it holds all necessary rights in any floor plan, image, or artwork it uploads. The Company may remove or disable any Public Page or content at its discretion.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service to:
Organise, promote, or facilitate any event involving illegal activities or that violates any applicable law or regulation;
Host events containing or promoting adult, sexually explicit, or obscene content;
Facilitate gambling, betting, or any form of wagering activities unless properly licensed;
Promote violence, hatred, discrimination, or harassment against any individual or group;
Infringe upon the intellectual property rights of any third party;
Transmit any malware, viruses, or harmful code;
Attempt to gain unauthorised access to the Service, other accounts, or computer systems;
Interfere with or disrupt the integrity or performance of the Service; or
Use the Service in any manner that could damage, disable, or impair the Service.
We reserve the right to investigate and take appropriate action, including termination of your account, for any violation of this section.
The Service, including all software, designs, text, graphics, interfaces, and all other content and materials, is owned by or licensed to the Company and is protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited license expressly granted herein.
You shall not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any part thereof without our prior written consent.
The Organiser retains all ownership rights in the Organiser Data. By using the Service, the Organiser grants the Company a limited, non-exclusive, royalty-free license to use, process, and store the Organiser Data solely for the purpose of providing and improving the Service.
We will not share, sell, or disclose Organiser Data to third parties except as necessary to provide the Service, as required by law, or as otherwise described in our Privacy Policy.
Our collection and use of personal data is governed by our Privacy Policy (the unified policy covering SOURems and SOUR, including Annex A for SOURems), which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
As an Organiser, you are responsible for ensuring that your collection and processing of Attendee data complies with all applicable data protection laws, including the Malaysia Personal Data Protection Act 2010 (PDPA). You must provide Attendees with appropriate privacy notices and obtain any necessary consents for the collection and use of their personal data.
Identity numbers and sensitive data. Where you configure registration forms to collect identity card numbers, passport numbers, or other sensitive personal data, you must have a specific and lawful purpose for doing so, must not collect such data by default, and must handle it in accordance with the PDPA. The Company provides the form fields as a tool only and is not responsible for your decision to collect such data.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
The Service will be uninterrupted, timely, secure, or error-free;
The results obtained from the use of the Service will be accurate or reliable;
Any errors in the Service will be corrected; or
The Service will meet your specific requirements.
You acknowledge that you use the Service at your own risk and discretion.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
THE TOTAL LIABILITY OF THE COMPANY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY THE ORGANISER FOR THE SPECIFIC EVENT GIVING RISE TO THE CLAIM.
These limitations shall apply even if any remedy fails of its essential purpose.
You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Your use of the Service;
Your violation of these Terms;
Your violation of any applicable law or regulation;
Your infringement of any intellectual property or other rights of any third party;
Any claim by an Attendee or third party related to your event, including refund requests and chargebacks;
The content of any Organiser Data;
Any ticket sales, refunds, or payment disputes related to your events;
Any message sent from your account through the Service, including any complaint, fine, or sanction arising from it;
Any Sponsor, Exhibitor, or Team Member you invite, and their use of the Service;
Any lucky draw, contest, or giveaway you run, and any content displayed on your Public Pages; or
Any reliance by you or any third party on AI Outputs.
We may suspend or terminate your access to the Service:
(a) Immediately and without notice, where:
You commit a material breach of these Terms;
We reasonably suspect fraudulent activity, money laundering, or other unlawful conduct in connection with your account;
Your account is subject to repeated or significant chargebacks, disputes, or refund requests;
You violate Section 10 (Acceptable Use);
Required to do so by law, court order, regulatory authority, or our payment processors; or
Continued provision of the Service to you poses a security, legal, financial, or reputational risk to the Company or its other users.
(b) For any other reason, on thirty (30) days’ prior written notice sent to the email address on your account. In the event of termination under this paragraph (b), and where you have paid fees in advance for an upcoming event scheduled to occur after the effective termination date, we will refund the portion of such fees corresponding to services not yet rendered, on a pro-rated basis. No refund shall be issued for services already provided or for the Platform Fee on tickets already sold.
Upon termination, your right to use the Service will cease immediately.
You may terminate your use of the Service at any time by providing written notice to us. Termination by the Organiser does not entitle the Organiser to any refund of fees already paid.
Upon termination of your account:
Your access to the Service will be disabled;
Any outstanding fees or chargeback amounts shall become immediately due and payable;
Any pending disbursements may be held to cover potential chargebacks or disputes for a reasonable period; and
Your Organiser Data will be retained for three (3) months, after which it will be securely deleted.
You may request a copy of your Organiser Data within the three-month retention period. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and provisions relating to chargebacks and payment disputes.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Service or by other means. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
It is your responsibility to review these Terms periodically for any changes.
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Service, the parties shall first attempt to resolve the dispute through good faith negotiation. The aggrieved party shall provide written notice to the other party describing the dispute in reasonable detail. The parties shall have thirty (30) days from the date of such notice to resolve the dispute amicably.
If the dispute cannot be resolved through good faith negotiation within the thirty (30) day period, either party may submit the dispute to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia. Each party irrevocably consents to the jurisdiction of such courts and waives any objection to the venue of any proceedings in such courts.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, internet or telecommunications failures, or pandemics.
If you have any questions or concerns about these Terms, please contact us at:
413 Labs Sdn Bhd (trading as FOT Labs)
Email: benjamin@fotlabs.xyz
These Terms and Conditions were last updated on 4 September 2026.
© 413 Labs Sdn Bhd, trading as FOT Labs. All rights reserved.